How do I transfer from Shopify to PocketSuite?

Switching the system you use to run your business may seem daunting, but at PocketSuite, we make the onboarding process as quick and easy as possible! Our Imports Team is always ready to help you bring over data from other platforms, just follow these steps below!

Step 1: Setup Your PocketSuite Account

All you need is a phone number and 15 minutes to be up and running on PocketSuite!

  1. Download PocketSuite from the App Store or Google Play or you can signup online from your Desktop or tablet.
  2. Create a new PocketSuite account using your phone number.
  3. Schedule a Welcome Call with an expert on our Customer Success Team who will walk you through setting up your account and assist you with importing your client list, service list, appointments, and much more!

Step 2: Decide what you would like switched over

PocketSuite can help you import all of your business data so you never feel like you’re starting from scratch. Here you will find a list of the information we can import for you.

Step 3: Download your data from Shopify

PocketSuite offers many features designed to make your life easier and to grow your business. Currently, Shopify allows the export of your client list. Below is a quick guide to how you can download your client list. Then send them to PocketSuite at so that we can import them for you. Easy peasy!

  • Client List: To export your clients from Shopify, from your Shopify admin, go to Customers. Click Export. Select one of the following export options:
    • Current page to export the customers showing in your store admin.
    • All customers to export all your store's customers.
    • Selected customer to export customers you have selected.
    • # customers matching your filters to export a customer segment.
  • Do either of the following:
    • To use a spreadsheet program to view and edit your customer CSV file, select CSV for Excel, Numbers, and other spreadsheet programs.
    • To use a plain-text editor to view and edit your customer CSV file, select Plain CSV file.
  • Click Export customers.

You can find the Clients Import Template here.

  • Product (+ Pricing) List: From your Shopify admin, go to Products. Click Export. From the dialog box, choose the products you want to export: The current page of products, All products, Products you have selected, Products that match your search and filters, Select which type of CSV file you want to export. Click Export products.

You can find the Product List Template here.

Step 4: Email PocketSuite and Start Booking Clients!

Once you’ve exported everything you need, send those CSV files along to where our imports team will upload the data to your account! Be sure to include your name and phone number and if you have any questions, you can reach out to the PocketSuite team directly through the app!

Not able to export some of your data? No problem! You can easily fill out one of our import templates and send it along to and we will add it to your account for you! Here is a list of our available templates below:

To import custom form(s) and contract(s), just email the document directly to You can send a PDF, WordDoc, GoogleDoc, or a link to your form(s) and contract(s) online and we’ll import it into PocketSuite for you.

Your success is important to us and we find that fully onboarded Pros on average see a 30% increase in income. So give yourself a raise by scheduling a welcome call today and see the power of PocketSuite’s tools for yourself! We are excited to welcome you to the PocketSuite network and help you grow your business!

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