What are some reasons a client may dispute a payment?

Below are some of the most common dispute reasons:

  • Fraudulent - Cardholder did not authorize the charge
  • Product not received - Agreed upon service was not received
  • Credit not processed - Requested refund was not processed
  • Subscription canceled - Recurring payment plan was not canceled
  • Unrecognized - Cardholder did not recognize the business name in their statement
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