PocketSuite's credit card processing fee is a flat and low 2.9% + $0.30 per Card Present transaction, or 3.2% + $0.30 per Card Not Present transaction, no matter what type of card your client chooses to use. However, if you'd like to pass these fees along to the client as a convenience fee for accepting credit cards, you can enable a 3% surcharge. When surcharge is enabled, the client is always charged an additional 3% and the processing fee collected on that transaction is either the surcharge rate or the processing rate, whichever is higher, plus the $0.30 transaction fee.
Note: Surcharge is not collected on Debit and Buy Now, Pay Later transactions.
Setup:
Go to settings > features > surcharge > save to toggle on.
Once the surcharge feature is on, when you schedule a client for an appointment, the 3% surcharge will already be toggled. If you want to turn off the 3% surcharge for a particular client, you can do so on this screen, switching the toggle to grey.
On the following schedule screen, you can tap on total to see the exact amount of the 3% surcharge. In this screen, the payout will be $49.70.
If the clients book you online, the 3% surcharge will be automatically applied to their booking.
Check out the video below: