Surcharge

PocketSuite's credit card processing fee is a flat and low 2.9% + 30¢, no matter what type of card your client chooses to use. However, if you'd like to pass these fees along to the client as a convenience fee for accepting credit cards, you can enable surcharge. Then all you will pay is the flat $0.30 per transaction bank fee.

Setup:

Go to settings > features > surcharge > save to toggle on.

Once the surcharge feature is on, when you schedule a client for an appointment, the 3% surcharge will already be toggled. If you want to turn off the 3% surcharge for a particular client, you can do so on this screen, switching the toggle to grey.

IMG_1829.PNG

On the following schedule screen, you can tap on total to see the exact amount of the 3% surcharge. In this screen, the payout will be $49.70.

IMG_1830.PNG

 

If the clients book you online, the 3% surcharge will be automatically applied to their booking. 

Check out the video below:

 

Have more questions? Submit a request
Powered by Zendesk