There are three main reasons you may not be able to cash out.
1) Your account hasn't been fully verified. From the home screen, tap start getting paid and finish all the required steps. You should receive confirmation from us of verification within 24 hours of completing all required information
2)Your payout failed because of an issue with your card or bank account. You would have received a text from us letting you know what happened.
3)The payment is in review. To protect our Pros from fraud or other payment issues, some payments may be flagged for review.