FAQ
Frequently asked questions about payments
- Transferring a Gift Certificate
- Stripe KYC Verification Requirements
- What is a heat map, and how does it work?
- What is capacity utilization and how is it calculated?
- Does my phone support Tap To Pay?
- What cards are Instant eligible?
- Why can't I cash out?
- Will I get a 1099?
- Cash Out Your PocketSuite Balance Instantly
- How can I change my bank account or card on file?
- How can I print my payment and deposit history from the app?
- How do I accept HSA/FSA card payments?
- Refunds: How do I refund a client’s payment?
- How long does it take to receive my funds?
- I’m already verified for payments. Where’s my money?
- What do I need to do in order to start receiving my money?