PocketSuite Smart Campaigns offer a great solution for you to send a limited time promotional offer to your clients right in the app. When using Smart Campaigns, your clients will receive a text with a special booking link. When they use that link, the promotion will be applied.
Creating a Smart Campaign for Limited Time Offers
Create a new smart campaign by navigating to Home > Smart campaigns > ‘+’.
Select 'Make announcement' to create a campaign that sends your clients a limited time promotion or special offer.
Next, you can choose which clients you wish to push the smart campaign to. You may notice that many of the options contain a dynamic field in {curly brackets}; these options will allow you to select a group of clients based on their prior service history with you.
Now that you have selected which clients you would like to send your Smart Campaign to, you will be shown a preview of the list of clients that this campaign will apply to, select ‘Next’.
In the label field, add a private label to help you manage and track your campaign. If you wish to edit the accompanying message for your Smart Campaign, select the message field. In this field you will see dynamic fields included in {curly brackets}. If you wish to customize the dynamic fields, please refer to our article here for a list of available dynamic fields (you may also remove the fields entirely if you would prefer not to include them in your message). Once you are satisfied with your message, select the start date for your campaign.
Now it’s time to set your promotional offer. Select the Promotion field and decide which services, products, or packages you wish to apply the promotion to (by default, all items that you offer will be selected). Next, select the promotion type (percent of total or fixed amount) and set the discount rate.
You are now ready to launch your Smart Campaign! Select ‘Save’ in the top right corner and select either ‘Save & launch’ to launch your campaign on the date you selected or select ‘Save & edit later' to save your campaign without launching it.
If you already have Smart Campaign credits in your account, your campaign is ready to launch! If this is your first Smart Campaign, you will be prompted to add credits to your account prior to launching the campaign (for additional information about Smart Campaigns, visit our article here).
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