PocketSuite Spotlight #17 - Same Day Reservations

Same-day reservations let you book and charge for pets who go home the same day, like daycare, grooming drop-offs, and all-day events. This Spotlight video shows you how they work in about a minute.

Watch the video

Video link: https://vimeo.com/1245951345

What you'll learn

  • Choose Overnight or Same day when you create a reservation item. You can't switch the type later.
  • Charge a flat rate, or charge by time from every 15 minutes up to every hour. You can also set a minimum duration.
  • Adjust the check-out time at pickup, and the price updates to match.
  • Use Quick check-in on the Same-day reservations dashboard to check in walk-ins. If you're at capacity, you'll see a warning and can still override it.

At a glance: Overnight or Same-Day?

  • Overnight: Pets stay the night. Best for boarding and multi-day stays.
  • Same-Day: Pets go home the same day. Best for daycare, drop-offs, and all-day events.

Ask yourself: Does the client go home today? If yes, choose Same-Day. If no, choose Overnight.

Note: Quick check-in is available to team members with check-in override access.

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