FAQ
- All my work is done at my business address. Where do I add this?
- Are my clients required to download the app to schedule, message, and pay?
- Can I require clients to pay deposits when they book an appointment?
- Can my clients download the app?
- How can I add more features?
- How can I use my existing business number in PocketSuite?
- How do I change my subscription with PocketSuite?
- How do I charge clients who no-show or cancel last minute?
- How do I import my class list?
- How do I import my clients?
- How do I import my packages?
- How do I import my services?
- How do I restrict clients from adding appointments to my calendar?
- How do I set my general business hours?
- How do I set my own login passcode?
- How long does it take for me to receive my money?
- How long does it take to be able to start accepting payments?
- How to set my timezone?
- I am a business owner outside of the U.S. and would really like to use the app!
- I need to update my login number. What do I do?
- Is PocketSuite secure?
- Is there a desktop version?
- Is there a number I can call for support?
- Is there a separate app for clients to download?
- Is there a way to have new clients complete a form when they book an appointment?
- Is there a way to have new clients sign a contract when they book an appointment?
- The sales tax rate is incorrect. How can I change this?
- Using your Premium Business Number
- What about HIPAA compliance?
- What are your fees?